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We are committed to providing you with high-quality Laddu Gopal Poshaks and accessories. If you are not entirely satisfied with your purchase, we’re here to help.
Return Eligibility:
You have 3 days from the date of receiving your order to request a return or refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Wrong Product Received:
In the unlikely event that you receive the wrong product, please contact our customer support team within 7 days of receiving your order. We will provide you with instructions on returning the incorrect item and arranging for the correct product to be shipped to you.
How to Initiate a Return:
To initiate a return, please follow these steps:
- Contact our customer support team at sales@shringargarah.com within 7 days of receiving your order. Provide your order number and details of the issue.
- Our team will guide you through the return process, including providing you with a return authorization and shipping instructions.
Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable time frame.
Return Shipping:
Return shipping costs are the responsibility of the customer unless the wrong product was received due to our error.
Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return and then place a new order for the desired item.
Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, please reach out to us at sales@shringargarah.com We’re here to assist you.
Please note that this policy is valid only for 3 days from the date of receiving your order. To ensure a smooth return process, please make sure to follow the instructions provided by our customer support team.